Frequently Asked Questions
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We provide full-service residential remodeling, including kitchens, bathrooms, flooring, custom carpentry, painting, and general home upgrades. We also handle project planning, design guidance, and maintenance solutions.
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Yes. e.p.m.d. contracting is fully licensed and insured for all work performed. Documentation is available upon request.
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Yes. We provide complimentary estimates after a consultation and site visit to understand your project goals, timeline, and budget.
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You can contact us through our website form, call us directly, or message us on social media. We respond within 24 hours.
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The timeline for job completion always depends on multiple factors. Job size, material availability, weather impacts, and other factors. Small jobs may take 1–3 days, while larger renovations like kitchens or bathrooms can take 2–6 weeks. We provide a detailed schedule before work begins, always setting expectations with each individual customer.
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Absolutely. We offer guidance on layout, materials, finishes, and functionality. If needed, we can meet at local suppliers or provide recommendations to fit your style and budget.
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Not always. Many clients are comfortable with us working while they’re away. We keep the home secure and maintain open communication throughout the project. Pets are part of the family as well. They’re expected to be included in any job planning, making sure they're ready for work too. We will accommodate pets or special household needs based on client and contractor understanding. Let us know any special considerations before the project begins.
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If something arises (e.g., hidden damage, structural issues), we communicate promptly, explain your options, and provide transparent updates, whether time or estimate impacts, before moving forward.
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We accept cash or check; Payment schedules depend on project scope and are outlined in the contract.
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Yes. We provide a workmanship warranty, and all materials come with manufacturer warranties. Details vary by project and product.
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We proudly serve Wilmington, Delaware and surrounding regions (New Castle County, parts of Chester County, and nearby areas). We will handle any required permits for projects that require them; we manage the process and ensure all work meets local codes.
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We combine craftsmanship with a customer-first mindset: clear communication, reliable timelines, honest pricing, and a personalized experience from start to finish.